Privacy Policy

This privacy policy sets our how Victoria Seraphina uses and protects any information that you give Victoria Seraphina when you use this website.

Victoria Seraphina is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which we can identify and contact you, you can be assured that it will only be used in accordance with this privacy statement.

Victoria Seraphina may change this policy from time to time by updating this page. You should check this page regularly to ensure you are happy with any changes. This policy is effective from November 2016.

  • Name
  • Contact information including email address
  • Delivery information
  • Other information relevant to customer surveys and/or any offers

What we do with the information we collect:

We require your information to understand your needs and provide you with a better service and, in particular, for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and/or services
  • We may periodically send promotional emails about new products, special offers or information that we think you may find interesting (using the email address that you have provided).
  • From time to time, we may also use your information to contact you for market research purposes, usually by email. We may also use your information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect online.

Links to other websites:

At times, the Victoria Seraphina website may contain links to other websites of interest. However, once you leave our site you should not that we do not have any control over the content of these websites. Therefore, Victoria Seraphina cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are nor governed by this privacy statement. You should exercise caution and read the privacy statement applicable to each external website.

Controlling your personal information:

  • You will always be able to opt out of any marketing emails sent to you but using the ‘unsubscribe’ link at the bottom.
  • You can also inform us of any changes to your personal information by emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at We will promptly correct any information found to be incorrect.